In a credit card or debit card account, a dispute is a situation in which a customer questions the validity of a transaction that was registered to the account. Customers dispute charges for a variety of reasons, including unauthorized charges, excessive charges, failure by the merchant to deliver merchandise, defective merchandise, dissatisfaction with the product(s) or service(s) received, or billing errors.
- "15 U.S. Code § 1643 - Liability of holder of credit card".
- "www.usbank.com/cashplus – US Bank Cash Plus Visa Program - DAF".
- "Tips to help consumers with disputes on credit card charges - USATODAY.com".
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