Eric H. Baker (born May 1973) is an American businessman, the founder and CEO of Viagogo, and co-founder of StubHub.
Eric Baker | |
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Born | Eric H. Baker May 1973 (age 50) Los Angeles, California, US |
Education | Harvard College Stanford Business School |
Known for | Founder and CEO, Viagogo Co-founder, StubHub |
Baker was born in May 1973.[1] He was born and grew up in Los Angeles.[clarification needed][2][3] Baker graduated from Harvard College in 1995, and received an MBA from Stanford Business School in 2001.[4]
Baker worked for McKinsey & Company for two years, and then Bain Capital, a private equity firm in Boston.[4][3]
Baker co-founded StubHub in 2000, with fellow Stanford classmate Jeff Fluhr, initially as part of a Stanford competition from which they withdrew after being chosen as finalists due to concerns that someone might take their idea.[3][2] While Fluhr dropped out of Stanford to focus on StubHub full-time, Baker opted to not immediately join the company.[5] While he was completing his MBA, the site launched without him in October 2000. He rejoined StubHub as its president in 2001.[6] However, Baker and Fluhr clashed on the direction of the company and Baker was fired from StubHub in 2004.[5] StubHub was sold to eBay in 2007 for $310 million.[3][7]
In 2006, Baker founded Viagogo, and has been its CEO since then.[6] He owns Viagogo through a company called Pugnacious Endeavors, which is based in Delaware.[2][8] In 2020, Viagogo completed it's acquisition of StubHub out of Ebay, with the combined company rebranding as StubHub and Baker as CEO.[5]
In May 2018, BBC News reported that the UK Government's digital minister advised that consumers should not use Viagogo, one of the big four secondary ticket sites. Margot James said: “Don’t choose Viagogo - they are the worst”.[9]
In August 2018, the UK's Competition and Markets Authority took Viagogo to the High Court for breaking the law; Baker did not issue any comment or statement. The company reached a resolution with the CMA in November 2018.[10]
In January 2019, the Competition and Markets Authority (CMA) said Eric Baker risked jail over failure to properly protect customers.[11]