Embedded customer relationship management software is built-in to an ERP software and can usually not be used as stand-alone CRM software like Salesforce.com. It has the following characteristics:
Systems | Company | Price | Deployment / Platform | CRM Features | Integration | Initial Release Year |
---|---|---|---|---|---|---|
Acumatica Cloud ERP | Acumatica | Included in base package | SaaS: Public Cloud, Private Cloud
Platform: Amazon AWS |
|
Salesforce, MS Outlook | 2008 |
Epicor ERP | Epicor | Separate price package | SaaS: Public Cloud, Private Cloud
Platform: MS Azure, MS SQL |
|
Salesforce | 2008 |
IFS ERP | IFS | Included in base package | SaaS: Public Cloud |
|
Salesforce | 2006 |
IQMS | IQMS | Included in base package | SaaS: Public Cloud |
|
MS Outlook | 1997 |
MS Dynamics 365 ERP with Dynamics CRM | Microsoft | Separate price package | SaaS: Public Cloud, Private Cloud
Platform: MS Azure |
|
MS Outlook, OData | 2016 |
Dynamics Navision | Microsoft | Separate price package | On-premises |
|
ODBC | 1996 |
Netsuite CRM+ | Oracle | Separate price package | SaaS: Public Cloud |
|
SOAP Interfaces | 1987 |
SAP Business ByDesign | SAP SE | Included in base package | SaaS: Public Cloud, Private Cloud
Platform: SAP HANA |
|
SOAP and OData Interfaces, Analytics, MS Outlook | 2007 |
SAP S/4HANA | SAP SE | Included in base package | SaaS: Public Cloud, Private Cloud
Platform: SAP HANA |
|
SOAP Interfaces, Analytics | 2015 |