Qualfon

Summary

Qualfon, Inc. is a company that supplies outsourcing services to call centers, back offices, and business processes. The company was founded in 1995[where?] and is privately held.

Qualfon, Inc.
Industry
Founded1995
Area served
International clients
ServicesCall centers, BPO and back-office processing
Number of employees
15,000[citation needed]
DivisionsQualfon DSG

Qualfon operates in the Philippines, Guyana, Mexico, the United States, China and India (Qualfon Technology Support Services LLP).

The company has acquired these companies:

  • March 2013: Data Control Group (DCG), which is now called the Qualfon Data Services Group and performs back-office processing.
  • May 2014: Center Partners, a United States contact center outsourcing company.
  • April 2016: Culture.Service.Growth (CSG), a contact center services company based in San Antonio, Texas.
  • December 2017: Dialog Direct, a BPO[clarification needed] company that provides lead generation, sales, and customer support services.

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