The station is situated along two tracks but contains facilities normally reserved for medium-to-large stations along three or more lines. In addition to ticketing facilities and basic amenities, the station contains spaces for administrative occupants, as well as a "kiosk" and an additional foot bridge (fused with a foot bridge exclusively for Komuter users) for pedestrians that simply intend to cross the railway lines. The station also includes low-tech support for disabled passengers. The station exits northeast towards a road, which reaches the town of Serendah an estimated two kilometres south.

The Serendah station's two side platforms are designated as platform 1 (adjoining the main station building at the east, intended for southbound trains) and platform 2 (at the west, intended for northbound trains).

The West Coast Line reached Serendah in 1893 when the stretch between the town and Rawang to the south was completed and opened to traffic.

Prior to the Rawang-Ipoh Electrification and Double-Tracking Project, the old Serendah railway station was located in town, accessed by a side road running westwards from the main road at the police station. There are no records as to whether this station, a masonry building, was the first station at Serendah, and whether the station was built and completed together with the opening of the railway line in 1893.

The old masonry station had one main track and a loop for trains to pass along the single track. There were also sidings for stabling of freight wagons to the south of the station. One unique feature was that the station was located on the first loop track and not the main line, resulting in trains which are channeled into the loop stopping at the station platform.

The old station was not a stop for passenger trains and used mostly for trains to pass.

The old station was demolished under the Rawang-Ipoh Electrification and Double-Tracking Project between 2002 and 2007, as the location was required for the future double tracks.

The current new station was built at a new location two kilometres north of Serendah and opened on April 21, 2007 together with the Rasa and Batang Kali stations. It was the first stop in the Rawang-Tanjung Malim shuttle service until the service was merged with the Port Klang Line in 2016.

• "KTM Komuter Services For Rawang - Rasa Sector Launched". Official Keretapi Tanah Melayu website. April 21, 2007. Archived from the original on 2007-08-10. Retrieved 2007-05-03.

• Serendah KTM Railway Station

3°22′33″N 101°36′53″E / 3.37583°N 101.61472°E / 3.37583; 101.61472