Computer Systems Technician monitors the operations of an organization's computer network, hardware, software, and operating systems. They monitor system performance and troubleshoot issues to provide clients with uninterrupted access and services. Technicians help the IT team in the operational services of software and PC hardware. Individuals also ensure that computer hardware, software, and related technologies are operating properly.
Finally, they should have excellent customer service skills. Technicians should have strong analytical and problem-solving skills. They should be able to operate computer peripherals, such as printers, scanners, and copiers, and analyze and fix them. Technicians must possess the capability to repair PCs/laptops/mobile devices of all makes and models.