There are a number of errors that a user can face while trying to open the company file in QuickBooks Desktop, and among them, one of the most common is QuickBooks error code 6010. The error pop-up shows up on the user’s computer screen with an error message, which reads, “An error occurred. Your QuickBooks installation may have been modified. Reinstall QuickBooks and try again.” As the error message itself indicates, the primary reason for such a company file error is the damaged or outdated QuickBooks installation files. However, there can be several other reasons behind the occurrence of error 6010 that we will discuss with you further in this post, along with all the possible troubleshooting solutions.
Looking for instant troubleshooting assistance to resolve QuickBooks error 6010? If yes, don’t hesitate to reach our technical support team at the toll-free number (844-888-4666).
What are the reasons that cause QuickBooks error 6010 100?
The followings are all the possible reasons that can cause QuickBooks error 6010 100:
- You might have set more than one computer as the server to host the company file in multi-user mode.
- Modified QuickBooks installation files.
What should you do to get rid of QuickBooks error code 6010?
Solution 1) Make adjustments to the multi-user hosting settings in QuickBooks Desktop
- Open QuickBooks Desktop on the workstation you see the company file error.
- Choose the File menu at the top menu bar.
- In the drop-down menu, move the cursor over the Utilities option.
- From the side menu, choose the Stop Hosting Multi-User Access option if it is there. If the Host Multi-User Access option is there, don’t choose it.
- Open QuickBooks Desktop on the server computer which hosts the company file.
- Choose the File menu at the top menu bar.
- In the drop-down menu, move the cursor over the Utilities option.
- From the side menu, choose the Host Multi-User Access option if it is there. If the Stop Hosting Multi-User Access option is there, don’t choose it.
Solution 2) Reinstall QuickBooks Desktop using the Clean Install tool
Step 1) Uninstall QuickBooks Desktop from the computer
- On the keyboard, press Windows and R keys at the same time to open the Run window.
- In the Run window, enter “appwiz.cpl” and then click on the OK button.
- From the list of programs, choose the QuickBooks Desktop version year you are using.
- Select the Uninstall option and then choose the Next button.
Step 2) From QuickBooks Desktop, run the Clean Install tool
- Get the most updated version (1.5.0.0) of the QuickBooks Tool Hub application and save it on the Windows desktop.
- Choose the installation setup file named QuickBooksToolHub.exe.
- Follow the on-screen instructions and, at last, agree to terms and conditions to finish the QuickBooks Tool Hub installing.
- Double-select the icon of QuickBooks Tool Hub to open the application.
- Choose the Installation Issues tab at the left panel of the screen.
- Choose the Clean Install Tool button and then select the OK button.
- Select the version year of the QuickBooks Desktop you are using and then choose the Continue button.
- Once the following message: “Please install your copy of QuickBooks to the default location” shows up on the screen, choose the OK button.
Step 3) Install and register QuickBooks Desktop again
- From Intuit’s official website, download QuickBooks Desktop of the version year you are using.
- Select the QuickBooks installation file and follow the on-screen steps to install QuickBooks Desktop.
- Use the license and product information to register the QuickBooks Desktop application.
Conclusion:
Even after following all the troubleshooting solutions mentioned above in the post, if QuickBooks error code 6010 persists, then there is a great possibility that the Windows Firewall is blocking QuickBooks from accessing its executable file. Our recommendation for you is to manually make firewall exceptions for QuickBooks files and see whether this fixes the error or not. You can also get the company file error resolved immediately by contacting our QuickBooks support team at the toll-free number (844-888-4666).
