Information Technology (IT) Analyst Job Description

Information technology analysts are the bridge between business needs and IT solutions. They are responsible for supporting a client’s existing IT systems, as well as performing analysis and making recommendations related to the implementation of system improvements and new technology in order to improve business efficiency and productivity.

Working closely with the client, IT analysts examine existing business models and flows of data and form conclusions based on their analysis. They must then discuss their findings with the client, and design an appropriate IT solution.

In the design of IT solutions, IT analysts are responsible for outlining the design and cost of a new system, specifying the operations the system will perform, and present their design to the client for approval. Once the project is approved, IT analysts work closely with the client’s development team to oversee the implementation of the solution.

The work performed by IT analysts might be for an external client or an internal client, such as a department within the same organization.