Facts You Should Know While Resolving QuickBooks Error 15106

QuickBooks error 15106 falls under the category of 15000 series that occurs when a user attempts to update QuickBooks Desktop to the most recent release. The error code shows up on the user’s computer screen with one of the following error messages: “The update program cannot be opened” or “The update program is damaged.” There can be several reasons behind the existence of error 15106 that we are going to discuss with you through this post, along with the troubleshooting solutions.

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Are you looking for instant troubleshooting assistance to get over QuickBooks error 15106 without breaking a sweat? If yes, feel free to speak to our technical experts at the toll-free number (844)-888-4666.

What are the reasons triggering QuickBooks update error 15106?

Down below, we have mentioned all the reasons that can cause QuickBooks update error 15106:

  • *The user is not using the administrator account to update QuickBooks Desktop to the recent release.
  • *The Windows Firewall is preventing the QuickBooks program from connecting to the update server.

What are the best troubleshooting solutions to fix QuickBooks error 15106?

Solution 1) Use the administrator account to update QuickBooks Desktop to the latest release

  • 1. On the computer, open the Windows Start menu.
  • 2. Into the search column, type “QuickBooks” and find the QuickBooks Desktop version in the search results.
  • 3. Right-click on the icon of QuickBooks Desktop and select the Run as administrator option.
  • 4. When prompted, type in the admin password of QuickBooks Desktop.
  • 5. In QuickBooks Desktop, select the Help menu located at the top menu bar.
  • 6. From the drop-down list, choose the Update QuickBooks Desktop option.
  • 7. Go to the Options tab and click on the Mark All button.
  • 8. Move on to the Update Now tab, check the Reset Updates checkbox, and then select the Get Updates button.
  • 9. Close down QuickBooks Desktop and open it again.
  • 10. When the update installer pops up on the computer screen, select the Yes button.

Solution 2) Manually make a firewall exception for the QuickBooks program

  • 1. On the computer, open the Windows Start menu.
  • 2. Into the search column, enter “Windows Firewall” and then select Windows Firewall Defender from the list of results.
  • 3. At the left pane of the window, select the Advanced Settings link.
  • 4. Right-click Inbound Rules and choose the New Rule option.
  • 5. Select the Program option and then choose the Next button.
  • 6. Click on the This Program Path button and then the Browse button.
  • 7. Open the Start menu, type “File Explorer” into the search column, and then select File Explorer from the search results.
  • 8. Navigate to the following location: C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate.
  • 9. Look for the QBUpdate.exe file in the folder and select it.
  • 10. Choose the Allow the Connection option and then the Next button.
  • 11. When prompted, make sure to select all the profiles and then choose the Next button.
  • 12. Make a new rule with the name “QBFirewallException(name.exe).”
  • 13. Repeat the aforementioned steps in the exact order, except you need to select Outbound Rules instead of Inbound Rules.


If you can’t resolve QuickBooks error 15106 even after implementing all the troubleshooting solutions explained above in the post, then the user account control settings might be blocking QuickBooks Desktop from connecting to the update server. Our recommendation for you is to turn off the user account control settings on the computer and see whether this fixes the error or not. For additional troubleshooting assistance to resolve the QuickBooks update error, don’t hesitate to contact our professional technical team at the toll-free number (844)-888-4666.


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