A virtual phone system is also known as business phone numbers. The
uniqueness of the virtual phone system is that it is not associated with any
physical phone line. The customer calling on your virtual phone system, those
calls can now be tracked and monitored for checking its performance. Plus, if
you have a large scale organization then there can be a single virtual number
for a team. Plus, there is no loss of information across multiple numbers. With
a virtual phone system, you can handle multiple calls at the same time. It will
help you to work more efficiently and also you can track the conversion of your
customers. This will help your business to thrive.
Best
Alternative Service Provider
Several service providers of the virtual phone system are available in
the digital market. Line2
alternative MightyCall is a very good service provider of the virtual phone
system. There is a lot of difference between the bad service provider and the
best service providers. Bad service providers will always try to provide you
with long term contracts which are annual. But the best service provider will
not trap you into any form of contract. Plus, there is no need for any sort of
hardware to be installed in the virtual phone system. The virtual phone system
can be set up in 8 minutes and after which you can start using the virtual
phone system.
Porting the
Phone & Other Services
Your existing phone number can be easily ported into the virtual phone
numbers. So, even if you are using the services of other providers it can be
easily ported. The bad service providers only offer a 7-day free trial which is
not enough for you to know the virtual phone system completely well. But the
good service providers will offer you a longer duration free trial and also
they provide you with a money-back guarantee if you don’t like them then you
can stop the services.
Virtual
Phone System Features
Call
Forwarding – Through, this system you can keep your number private. And when any
customers call on your virtual phone number, you can forward the number to a
different phone, extension, or even on your phone number. And your number be
private, it won’t be shown to the caller.
Auto
Attendant – In the auto attendant system, there is an auto-receptionist feature
through which your customers are greeted and a brief about your products and
services is given. It is a systematic set up which enhances the growth of the
customer and also you get many customers. Plus, their queries are also sorted
out nicely.
Music on
Hold – Many times when the customers try calling on your service virtual
number, they are made to hold the phone. So, in this feature when they hold the
phone they will get music rather a long beep. This music keeps them engaged. So,
this feature is also good and keeps the customer busy.
Toll-Free
Number – In the toll-free numbers, the customers can call on your business
number free of any charges. They will not be charged for calling you. So, the
benefit of the toll-free phone number is that you get enhanced customer growth
as they can feel free to link with you. Apart from that in the toll-free phone
number is also known as vanity numbers.
Extra Features
of the Virtual Phone System
With the best service providers of the virtual phone system you will
get unlimited minutes, unlimited users extension, local or toll-free numbers,
contact book, mini CRM functionality, vanity search, texting, call recording,
voicemail, voice to text transcription, conference calling, business hours,
click to call widget, social media tracking, international numbers, etc. are
some of the ad-on features of the virtual phone system. These all features you
will get in the standard plan with the best service provider. So, it is recommended
that you switch to the virtual phone system.