A ping is a valuable tool for troubleshooting all sorts of network or Internet problems. A ping command sends packets of information to devices on a network or the Internet to find out if they are available for connection. In Windows 8, the error message "Ping: Transmit Failed. General Failure" appears if the computer doesn't have the proper Internet protocol selected. You may select TCP/IPv4 or TCP/IPv6 in the control panel of your computer. Usually, in Windows 8 the error message Ping Transmit Failed General Failure occurs. Usually, in Windows 8 the error message Ping Transmit Failed General Failure occurs. Follow the steps mentioned below or call @ 800-864-4162 for support.
Major possible reasons for the error message PING: Transmit failed. General Failure are:
Misconfigured Firewall
Outdated Network drivers or firmware
DNS and other socket issues
Other software or hardware errors?
Command Prompt troubleshooting:
Use the following command prompt commands to solve the issue.
ipconfig/release
ipconfig/renew
ipconfig /flushdns
netsh int ip reset c:\tcp.txt
netsh winsock reset
Type each commands on command prompt and press enter. After completing all commands, reboot your computer.
Follow the steps mentioned below or call @ 800-864-4162 for support.
First, reboot the client computers and ping the server again.
If the issue persists, start by verifying physical connectivity to the hosts. Check the cables and connectors — unplug and plug etc.
Next, verify that the host’s network interface is up and running. From a command prompt, enter netsh int ipv4 show int
If the network interface is not listed, open Network Connections in the Control Panel and verify that the network adapter icon is visible and it is not disabled. If disabled, right-click it and choose Enable.
If the network adapter is not visible in the Control Panel, open Device Manager and verifies that the appropriate drivers are installed.
If you can actually see the network adapter icon in the Control Panel and it is not disabled, try disabling and enabling it.
Right-click the network adapter icon, choose properties and verify that TCP/IP is not unchecked and that the correct IP address and subnet mask are assigned.
If the server resides on a separate subnet, verify that the host is configured with the correct gateway address and then try pinging the gateway. Verify routing too.
If still the error is not solved the contact tech support @ 800-864-4162
