Calls made through non-VoIP numbers can’t be traced easily by emergency services. When implementing a non-fixed VoIP solution for your business, reminding your employees of this limitation can make a difference during emergencies.
Nearly half of illegal calls rely on VoIP technology. That’s because non-fixed VoIP numbers are generated easily—sometimes requiring nothing more than email confirmation—and don’t need to be linked to an account holder’s address.
Caller ID information can be spoofed, offering anonymity or aiding impersonation. A non-fixed VoIP number is the perfect tool for chain-dialing with a basic script while masking the identity of the caller and costing the spammer little to nothing.Prolific spam calls have given rise to the development of countermeasures. APIs now exist that identify what type of number an individual is calling from based on multiple data points that are combined to form a reputation score. Numbers that are likely to represent a spam call are flagged and blocked.Are you thinking about implementing a fixed VoIP solution for your business? Take a look at the advantages and disadvantages of this approach.
Pros:
Your business appears authentic. Fixed VoIP numbers are less associated with spam calls, lending credibility to calls made on behalf of your business.You gain access to more advanced features. Fixed VoIP lines generally offer a more advanced set of calling and call routing features.Your location is retrievable during emergencies. Your employees don’t need to worry about switching to their cell phones when calling 911.
Cons:
You will require more setup time. VoIP service providers generally require more information from users to set up a fixed VoIP number.You may pay more. Advanced feature sets typically come at a cost. Long-distance and international calls may also be more expensive.
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