AHMEDABAD
| COPENHAGEN | SAN FRANCISCO: September 1, 2020 – KCS,
the leading digital transformation company, announced today a strategic
partnership with BotSupply, a fast-growing Copenhagen-based startup delivering
a unique chatbot platform, conversational UX and cutting-edge conversational
AI. Through several implementations with Fortune 1000 brands across industries,
BotSupply has helped create engaging and relevant customer experiences for
clients around the globe.
KCS is teaming with BotSupply to jointly bring their
products to existing and prospective customers in a number of countries
worldwide including India.
Tanuj Singh, Chief Growth
Officer of KCS, says the partnership means more value for customers: “I am
delighted that KCS has partnered with BotSupply. We have been helping
customers, across Industries from retail to healthcare; achieve greater agility
through transformed and automated customer experiences for over 19 years. Today
we’re helping the world’s leading brands ensure every customer has an amazing
experience. With this partnership, KCS will be providing its global customers
with a layer of AI and multi-lingual bot capability in 30+ languages that will
drastically impact experiences for customers. For customers in India we would
be able to support them in languages’ including Hindi and Hinglish which is
more commonly used by millennial.”
KCS is all set to create
new higher benchmarks in delivering value to our CX clients. Our team is
dedicated to delivering world-class solutions to our global top clients, and
this partnership reinforces that commitment."
Francesco Stasi,
Co-Founder & CEO, BotSupply explains how customers benefit: “By partnering
with KCS we can together drive the benefits of technology across industries. In
times like today where businesses want to be closer than ever to their
customers and employees, user experience has become crucial. We have helped
Hospitals and Pharma launch bots to help the medical staff easily access patient
data to assist their patients better. Our chatbots are powered by our propriety
NLP (Natural language processing) and we want to bring Hindi, Hinglish, and a
whole suite of Indian languages to KCS customers.”
“We are thrilled to be
partnering with a forward-looking organization like KCS to bring BotSupply
solution to India and some of the countries worldwide. KCS has “unparalleled
breadth and depth of capabilities spanning customer experience, data,
technology, design and consulting"
The growth of BotSupply is
white-hot, thanks in part to Oracle. Built on top of Oracle Cloud, the bot
platform is seeing lot of traction from Oracle clients around the globe. Both
KCS and BotSupply are members of the Oracle Partner Network.
For more information on how KCS and BotSupply are
reimagining the customer experience, visit www.kcsitglobal.com and
www.botsupply.ai
About
Krish Compusoft Services (KCS)
KCS is a leading global
professional services company, providing a broad range of services and
solutions in strategy, consulting, digital, technology and design. We enable
clients in manufacturing, financial services, hi-tech, media, and healthcare to
become competitive in their businesses by providing value-based information
technology services in onshore, offshore and near-shore models. KCS’s portfolio
of services includes enterprise application services, custom application
services and specialized services like CX, AI & data analytics, Cloud, IoT
and mobility. KCS’s robust delivery processes embrace digitized project
management methodologies, embedded within proven practices of Six Sigma, SEI
CMMI Level 3, ISO and secure services framework. KCS has presence across the
United States, UK, South Africa, Israel, ME and APAC region, including India.
For further information, visit www.kcsitglobal.com
About
BotSupply
BotSupply, a
Copenhagen-based startup founded in 2016, helps customers in a range of
industries—insurance, healthcare, transport, high-tech, pharmaceutical,
not-for-profit, gaming, financial services—develop conversational AI-based
interfaces. The bots created with the company’s state-of-the-art
natural-language processing (NLP) capabilities in 30-plus languages, accurately
detect user intents, and continuously learn and improve from conversations with
users. To learn more, please visit us at www.botsupply.ai
Press
Contacts:
BotSupply
Pragya Mishra, Head Marketing
pragya@botsupply.ai
Krish
Compusoft Services (KCS)
Tanuj Singh, Chief Growth Officer
tanuj.singh@kcsitglobal.com
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