Among the most important tools of QuickBooks is the Database Server Manager that allows users to switch QuickBooks Desktop to multi-user mode so that they can access company files stored on other computers over the network. However, it has been noticed that many users face the QBDBMgrN not running on this computer error message while trying to turn on multi-user mode in QuickBooks Desktop. Generally, such an error gets triggered when the QuickBooks Database Server Manager is not set up to run on the server computer. However, there can be several other reasons that we will discuss with you further in this post, alongside all the possible troubleshooting solutions.
Looking for instant troubleshooting assistance to resolve the QBDBMgrN not running on this computer error message? If yes, don’t hesitate to contact our technical support team at the toll-free number (844-888-4666) .
What causes the QBDBMgrN has stopped working error message?
The followings are the most usual reasons that cause the QBDBMgrN has stopped working error message:
1. The QuickBooks Database Server Manager is not running on the computer which hosts the company file.
2. The Windows Firewall is preventing the Database Server Manager from connecting to the network.
How to rectify the QBDBMgrN not running on this computer error message?
Solution 1) From QuickBooks Tool Hub, run the QuickBooks Database Server Manager
- 1. On the server computer, get QuickBooks Tool Hub of the latest version (1.5.0.0).
- 2. Click on the setup file QuickBooksToolHub.exe you downloaded and follow the steps you see on the computer’s screen.
- 3. Double-select the icon of QuickBooks Tool Hub to open the application.
- 4. Choose the Network Issues tab at the left panel of the screen.
- 5. In the Fix My Network section, choose the QuickBooks Database Server Manager button.
- 6. Select the Browse button to choose the QuickBooks company file.
Note: Generally, QuickBooks company files are stored in the folder called Company Files that you can access by navigating to the following location: C:\Users\Public\Public Documents\Intuit\QuickBooks\Company Files.
7. After selecting the company file, select the Start Scan button.
8. Once the Database Server Manager is done scanning the company file, choose the OK button.
Solution 2) Create firewall exception for the QuickBooks Database Server Manager
- 1. Open the Windows Start menu on the server computer.
- 2. Enter “Windows Firewall” into the search column and then select Windows Firewall from the top of the list.
- 3. Choose the Advanced Settings link at the left panel of the window.
- 4. Right-click Inbound Rules and then choose the New Rule option.
- 5. Choose the Program option and then select the Next button.
- 6. Select the This Program Path button and then the Browse button.
- 7. On the keyboard, press Windows and E keys simultaneously to open File Explorer.
- 8. Open the C: drive and navigate to the following path: Program Files\Intuit\QUICKBOOKS YEAR.
- 9. In the folder, look for the QBDBMgrN.exe file and select it.
- 10. Select the Next button.
- 11. Choose the Allow the Connection option and then select the Next button.
- 12. Make sure to checkmark all the profiles and then select the Next button.
- 13. Create a new rule with the name “QBFirewallException(name.exe).”
- 14. Repeat the steps mentioned above in the same manner to create outbound rules, except you are required to select Outbound Rules instead of Inbound Rules.
Conclusion:
Even after implementing all the troubleshooting solutions mentioned above in the post, if the QBDBMgrN not running on this computer error message persists, then there might be some network connectivity issues between the workstation and the server computer. Our recommendation for you is to run the QuickBooks File Doctor tool on the workstation and see whether this fixes the error or not. For additional troubleshooting assistance to resolve the multi-user error, feel free to speak to our QuickBooks support team at the toll-free number (844-888-4666).
