QuickBooks is one of the topmost automated solutions for daily accounting needs in workspaces. With its best-in-class tools and continuous technical support for its users, QB has maintained decent popularity within the middle to small-sized businesses. However, even in its heyday, the software tool faces issues that constantly bugs and hinders its efficiency, and one of them is the QuickBooks error PS036. It implies that the user’s subscription to Payroll is not active and continuously asks to verify it online. Even so, it does not let the system to download the latest Payroll tax tables also if the subscription is active. Let’s talk about its causes and solutions in detail below.
On a different note, if you feel the requirement of some external help to take out the error, you can call on the helpline number (844)-932-1139 anytime.
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Causes of the error PS036 in QuickBooks
The QuickBooks Desktop error PS036 can pop-up on the user screen due to numerous reasons. Some of them are given below.
1. The user’s Payroll subscription is over or terminated.
2. The user has multiple active payroll agreements with an inactive Direct Deposit agreement.
3. Your QuickBooks Payroll is not updated to the recent issue.
4. There might be some damage to the company file or some significant data.
5. The user is entering an incorrect service key while logging in.
6. An incorrect Employer Identification Number (EIN) in the company file can also prompt this issue.
7. The user has entered an incorrect PSID in the company file.
8. Your Windows version is not supported by your current QB Desktop version.
If you are experiencing the PS036 issue, it might be because of one or more of the reasons mentioned above. Let’s see how you can resolve the error in the next segment.
How can I troubleshoot the QuickBooks payroll error PS036?
Various resolving methods offer a quick solution for the QuickBooks error PS036. Some of them are written below.Solution- 1: Clean Install QuickBooks in Selective Startup Mode
The issue could arise if QuickBooks has incorrect installation files. To refresh them, try to clean install QuickBooks in the safe mode by following the steps mentioned below.1. Open the Run window and type msconfig on it.
2. Hit OK and hover to the General tab.
3. Click on Selective startup and then Load system services.
4. Click on Services tab and put a check-mark on the Hide all Microsoft Services box.
5. Select Disable All option and then uncheck the box.
6. Click on OK and select Restart.
7. After accessing the Selective Startup mode, uninstall QuickBooks and install it again.
8. Open the Run window again and type msconfig.
9. Under the General tab, click on Normal Startup and select OK.
10. On the remaining window, click on Restart.
If the error still comes up, try the next solution.
Solution- 2: Add QuickBooks to the Exception list in the Firewall
Your firewall could be interrupting the network connection between QuickBooks and the update server. Configure it by following the steps mentioned below.1. In the workstation computer, open the Control Panel.
2. Go to the firewall settings and click on Allow a Program through the Firewall.
3. Select Add programs under the Exception list and add QuickBooks 20XX (XX being the product year of your software).
4. Click on Save.
Restart your computer after finishing the steps
At this point, we would like to end our blog on QuickBooks error PS036. It shall be eliminated after you complete the steps. However, if it doesn’t, then feel free to call the experts for assistance by dialing the toll-free number (844)-932-1139.
