QuickBooks accounting software is a productive application for small to medium-sized businesses. The application has many features, including the backup feature for your company files. You may sometimes face issues while backing up your company file. However, you can easily fix the issue if you know the cause of the issue. Is your QuickBooks unable to back up the company file? If yes, this article is an easy troubleshooting guide for you to help fix the backup issue yourself. Read the complete article to know more.
If your QuickBooks is unable to back up the company file, and you are looking for help with troubleshooting, dial (844)-932-1139 and get immediate technical assistance from a QuickBooks Professional.
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Why can’t QuickBooks Backup Company File?
1. Your QuickBooks company file data is damaged.
2. Your device does not have storage space to back up a company file.
3. The backup path you selected is wrong or invalid.
4. QuickBooks cannot connect to the external device you selected as your backup location.
Conclusion:
Once you have determined the exact cause of the issue, you need to implement the relevant solution accordingly. However, if you don’t know the exact cause, use the hit and trial method to fix the issue.
Troubleshooting Methods to Fix the Company File Backup Issue
1. Use Verify and Rebuild Data Utility
You might not be able to back up the company file due to damaged data in the company file. You can verify and rebuild the data to fix the issue. The steps to verify and rebuild the data are given below:1. First, open QuickBooks and select the File menu.
2. Next, click Utilities.
3. Then, choose the Verify Data option.
4. If you see the error message “your data has failed the integrity check”, you need to run rebuild data utility.
5. Select the Utilities drop-down again and click the Rebuild Data option.
6. Wait for the repair to complete, and then try to back up the company file again.
2. Check your Backup Directory
If you have chosen a wrong or invalid location for the backup, QuickBooks will not be able to back up the company file. You need to verify the backup directory to fix the error. follow the steps listed below to check the backup directory:
1. Go to the Preferences section in QuickBooks.
2. Locate the Backup Options section.
3. Verify your backup directory under the Local Backup Only section.
4. Check if the backup path you selected is valid or not.
5. If the backup directory is invalid, select Browse and then choose a valid backup path.
6. The backup location can be changed from the Create Backup window while backing up your company file.
Conclusion:
The article aims to explain why QuickBooks is unable to back up the company file and how you can resolve the issue. The most effective solutions described above in this article are verifying the backup directory and rebuilding the damaged data of the company file. If you are still unable to back up the company file, the lack of storage space in your device may be causing the issue. Check the storage space in the device to fix the error. Dial (844)-932-1139 if you have any questions related to the article or any QuickBooks-related error.
