The novel coronavirus or
COVID-19 has impacted every business and industry. It has completely changed
the way businesses operate. Businesses have started with working from home, and
hence remote collaboration is needed. During such a situation, bringing changes
in an organization can be tedious as well as risky at the same time. But
innovation cannot stop due to COVID-19, and businesses must keep on innovating
newer processes.
Like other organizations,
Brightidea also underwent numerous changes in its business processes due to
COVID-19. The company started off with different initiatives and once again led
the best
innovation management software in the market.. Firstly, let us discuss
about few changes that Brightidea brought into its own organization. Brightidea
handled the COVID-19 pandemic by making work from home mandatory for its employees.
It imposed restrictions on travel and large gatherings, besides ensuring that
the cloud infrastructure is not disturbed, and, as always, the support team of
Brightidea was available 24/7 for any queries.
Brightidea instituted
mandatory work from home and ensured its customers and partners were provided
service via videoconference, email, or phone. It took actions that help in
controlling the virus spread. Brightidea service is deployed on the cloud by
AWS with comprehensive backup policies. The company made sure that the disaster
recovery plan is in place along with the infrastructure that is compliant with
certifications like SOC 2, ISO 27001, ISO 27017, and CSA.
Brightidea
focused on client retention as well as on building new client relationships by
offering a free trial of its products to potential clients. Since every
business process was done remotely, Brightidea proved to be a boon for multiple
organizations as it improved the business outcome for them. Along with the free
trials, the company offered products on budget price so that innovation would
not be hampered in any way. With on-cloud software and 24/7 customer support
from Brightidea, managing and implementing the innovation process have been
easy for clients.
Apart from this, to
tackle the pandemic, Brightidea and MIT are health hacking COVID-19 through
remote collaboration. MIT focuses its resources, folks, and technology on
obtaining resolutions to overcome problemsfor patients, people, and organizations
fighting this virus. Brightidea partnered with MIT to provide a universal
platform for doctors, scientists, engineers, and patients to help them in
collaborating and health hacking. #HackCOVID19 initiative took place post this
partnership, which came up with an online forum for numerous discussions and
idea creation. Remote collaboration is extremely important for tackling this
pandemic. The partnership between Brightidea and MIT sets an example for the entire
business world, showing how such pandemic situations can be tackled by coming
together.
About 360Quadrants
360Quadrants is
the largest marketplace looking to disrupt USD 3.7 trillion of technology
spends and is the only rating platform for vendors in the technology space. It
provides users access to unbiased information that helps them make qualified
business decisions. The platform facilitates deeper insights using direct
engagement with 650+ industry experts and analysts and allows buyers to discuss
their requirements with 7,500 vendors. Companies get to win ideal new
customers, customize their quadrants, decide key parameters, and position
themselves strategically in a niche space to be consumed by giants and startups
alike. Experts get to grow their brand and increase their thought leadership.
The platform targets the building of a social network that links industry
experts with companies worldwide.